Shailesh Vara MP has welcomed a nationwide campaign by the UK’s major energy suppliers, British Gas, EDF Energy, E.ON, Npower, SSE and Scottish Power, to help reunite customers with money owed to them.

The ‘My Energy Credit’ campaign aims to hand back repayments of around £50 to approximately 3 million energy consumers. Energy UK, the trade association for the energy industry, is coordinating the public awareness campaign. Funds are often left behind by customers who have moved address, switched supplier, or left unclaimed credit when closing the estate of a relative who has passed away.

Customers can apply for their credit repayment regardless of when the account was closed. Running in parallel to the ‘My Energy Credit’ campaign, the member companies are reviewing their records as part of their own efforts to reunite customers with their money.

Customers can claim credit repayments by telephone, post or on the website:

• Website: www.myenergycredit.com
• My Credit Energy helpline: 0370 737 7770
• My Energy Credit freepost address:
Freepost RTHL-ZYBU-KBCC, My Energy Credit, 47 Aylesbury Road, Thame, OX9 3PG

Mr Vara said:

“I am pleased that ‘My Energy Credit’ are standing up for customers and helping to reunite them with their cash.

Approximately 3 million customers will benefit from this campaign and rightly so. This is a very welcome and positive move on the part of the UK’s major energy suppliers and I encourage people to take full advantage of it.”